Every Zambian person must carry a National Registration Card. It's a small ID with a picture and some vital information. You show that instead of a driver's license in many offices. As a foreinger, I now carry an Alien Registration Card, which I got today. It was kind of like hanging out at the DMV for a while.
I had forgotten to take the copies of my passport and work permit with me. So that meant we would have to go next door to make the copies. (It is actually not uncommon for businesses to request that you bring the copies along.) According to the instructions I'd received, I was to bring two copies of each document with me. I assumed this meant the face pages.
The copier next door was broken. Oh dear. Now what? Lesson one: Always make the copies at our office at the Farm. The gatekeeper at the NRC building wouldn't even let us in without the copies. So we walked back toward the car. I noticed another official building and decided to take a chance. So talked to the first person who looked like she worked there and asked if they had a copier we could use to get this done.
She was very pleasant and took us upstairs to her office where she had a small copier sitting right on her desk. Then she disappeared with my passport and work permit. She was gone nearly 20 mintues. I had no idea what she could possibly be doing, but Ernst told me not to worry. She wouldn't do anything malicious with my docs.
When she finally came back, she had had each of the 4 copies certified - far more than we needed or had asked for! Then she told us they were 11,000K each! That's over $2 a copy. We paid her and thanked her profusely and went on back to the NRC.
Today, Ernst and Susi were helping me get things done in town. Susi waited outside with a good book while Ernst and I went in to start the process. We were ushered into an office where a woman sat behind a desk looking over the tops of her glasses. It was her job to determine whether each applicant had brought the appropriate paperwork and copies.
I had not.
It turns out I needed copies of the second pages as well, not just the ones with my pictures. She pointed them out to me in both my passport and work permit and sent me on my way.
Ernst and I had no interest in going back to ask for more certified copies, so we started walking around that part of town asking questions to anyone who might have even the most remote idea about it. As it turns out, there is a copier in the long haul bus depot and they will make copies for the public.
The three of us made our way through throngs of people coming and going, inhaling the fresh scent of diesel fuel all along the way, and finally found the little shop tucked away in a corner. This man only wanted 200K (4 cents) per copy. Whew!
Armed with more copies, we headed back to the NRC office. Susi found a place in the shade and Ernst and I made another effort with the lady in Room 3. This time I did have the correct copies. She made a bunch of notes, stapled several of the pages together and told me to go pay the fee in Room 18. (It turns out at this point, I only needed a total of 3 copies. Could have saved myself a bunch of money! Aaah, live and learn!)
The building that houses the NRC is made up of long hallways and office doors. Most of the doors are closed all the time. I felt a bit like I was in a maze as we tried to, and finally did, find Room 18. Thankfully, we were the only ones in line at that point. So it only took a few minutes to pay 50,100K and get my receipt. Then we were told to go to Room 8 for the actual card.
Off we went back through the maze and found Room 8. After a few minutes of waiting, I was asked to present my receipt to a woman at one of the three desks. She took my personal information and wrote it all in a book. She had me sign the card and put my thumb print on it as well as the two copies in the book. Then she handed my reciept, the new card, and my information to another woman with a typewriter. And I went back to waiting.
Keep in mind, that most offices in Lusaka do not have air conditioning. There was also not a lot of moving air in this particular office. It got very warm very quickly. Eventually, the lady who had taken my information gathered a bunch of us to take our pictures. Aparently, there are 12 pictures in one of the poloraid packs. I was number 13. So I got to wait for the next group of pics.
Finally, I did get my picture taken (called a snap here). There are four pictures on each sheet and a man behind the 3rd desk in the room had a little cutting tool which allowed him to basically stamp it out. Then I found my picture, he glued it to the card with some white paste (think Elmer's glue) and laminated the card.
I was done.
From the time we made it into the building and were given approval to move forward, the entire process only took one hour. I'm told it typically takes two to three hours. Thank you God!!